Privacy Policy
1. Information We Collect
We collect personal information necessary to provide services and operate our business:
- Identity & Contact Info: name, address, phone, email
- Transactional Data: order history, delivery details, returns
- Technical & Browsing Data: IP address, device, cookies
- Communications: customer service correspondence
We do not collect or store your card numbers or CVV details — all payment information is processed securely by third-party processors.
2. How We Use Your Data
We use your data to:
- Process and deliver orders
- Communicate order status and responses
- Improve our website and services
- Detect and prevent fraud
- Meet legal obligations
- Provide marketing communications with your consent
3. Legal Basis for Processing
We process your personal data:
- To fulfill contractual obligations (e.g., order processing)
- For compliance with legal requirements
- With your consent for marketing and analytics
4. Sharing Your Data
We may share data with:
- Payment processors
- Logistics and delivery partners
- Legal or regulatory authorities when required
- Service providers essential to our operations
We do not sell your personal data.
5. Cookies & Tracking
We use cookies to:
- Remember cart contents
- Improve website performance
- Analyze user behavior securely
You may disable cookies — but this may affect some services.
6. Security
We use industry-standard safeguards (SSL, firewalls, encryption) to protect data integrity.
7. Access, Correction, Deletion
You have rights to:
- Access your personal data
- Request correction of inaccuracies
- Request deletion (subject to legal retention requirements)
To exercise rights, contact:
8. Policy Changes
We may update this policy — changes will be posted on our website.